How do I reconcile a food delivery platform statement?

To reconcile a food delivery statement, you need to match each payout line to a corresponding order in your POS system, then verify that the commission rate, fees, and promo split match your contractual terms. logicIndex automates this: upload your PDF or XLSX statement, and the tool extracts every order, pairs it to your POS records by order ID and timestamp, applies deterministic audit rules, and produces a disputes-ready XLSX workbook with every flagged variance.

Can Uber Eats overcharge on commission?

Yes. Commission overcharges occur when a delivery platform bills a higher percentage than what is stated in your operator agreement. Even a 1–2% drift per order adds up significantly over hundreds of weekly orders. logicIndex checks every order's billed commission against your contracted rate and flags any overcharge with the exact amount and order ID so you have a traceable record for disputes.

What is a delivery platform reconciliation tool?

A delivery platform reconciliation tool compares a marketplace payout statement (from DoorDash, Uber Eats, Deliveroo, etc.) against a restaurant's POS transaction records to verify that every order was paid correctly and that fees, commissions, and adjustments match the operator's contractual terms. logicIndex is a free, browser-based reconciliation tool that processes payout PDFs in seconds and produces a downloadable audit workbook.

How do I find duplicate charges on a delivery payout statement?

Duplicate charges on delivery payout statements occur when the same order ID appears in multiple rows, causing fees to be deducted more than once while the payout is made only once. logicIndex automatically detects duplicate order entries in your statement and flags them so you can submit a dispute with the exact order ID, date, and over-deducted amount.

What is the difference between gross sales and net payout on DoorDash?

Gross sales is the total value of orders customers placed through DoorDash before any deductions. Net payout is what DoorDash actually transfers to you after subtracting commission fees, delivery fees (if applicable), adjustments, refunds, and any promo contributions. The gap between gross and net should match the fee schedule in your operator contract — if it doesn't, there's a discrepancy. logicIndex calculates the expected net from your gross sales and contracted rates and compares it to the actual payout to surface any variance.

Which delivery platforms does logicIndex support?

logicIndex reconciles payout statements from DoorDash, Uber Eats, Deliveroo, Grubhub, Just Eat, Wolt, and SkipTheDishes. Both PDF payout exports and XLSX/CSV exports are supported.

Built for restaurant operators

Your delivery platform
statement doesn't add up.

Commission overcharges, duplicate payouts, and promo misallocations cost restaurants money every week — and the platforms don't flag them. logicIndex reconciles your DoorDash, Uber Eats, or Deliveroo statement against your POS and shows you exactly where the money went.

Drop your statement here, or browse files

Drop a PDF straight from a platform portal, or an .xlsx export from your POS. We'll auto-detect the format.

PDFXLSXXLSCSVPDF 20 MB · XLSX/XLS 10 MB · CSV 5 MB

Reconciles statements fromDDDoorDashUEUber EatsDVDeliverooGHGrubhubJEJust EatWTWoltSKSkipTheDishes+ more

REAL BILLING ERRORS · WHAT GETS CAUGHT

The errors in your delivery payout you'd never catch manually.

Every payout line is matched to an order by ID, timestamp, and amount. Deterministic rules then check for the billing patterns that silently drain restaurant revenue — week after week.

Duplicate payout fee

Same order charged twice

The same order ID appears in two rows of a weekly DoorDash or Uber Eats payout — fees are deducted twice while the payout is issued only once. Invisible in a 400-row export.

Order #8853 · DoorDash−€87.01

Commission overcharge

Billed above your contracted rate

A platform bills a commission percentage higher than your operator agreement — even a 1–2% drift per order compounds across hundreds of weekly transactions into significant over-deductions.

30.0% billed vs 28.0% rate−€2.85

Promo misallocation

Discount cost on the wrong side

A platform discount runs and its full cost is charged to your revenue line instead of being split with the platform per your agreement. Easy to overlook, hard to recover without a clear record.

100% on operator, not 50 / 50−€4.82

HOW IT WORKS

Four steps. Every result is checked, not guessed.

We use AI to read messy payout files, then deterministic rules to actually validate the numbers — so the workbook you download is traceable, line by line.

01 · IMPORT

PDF or export, both fine

Drop a payout PDF straight from the platform, or an .xlsx export from your POS. Schema and currencies are validated.

02 · MATCH

Order-by-order pairing

Every payout line is paired to an order on ID, timestamp and amount — with fallbacks for fuzzy matches.

03 · AUDIT

Rules, not vibes

Named rules catch duplicate payouts, commission overcharges, phantom fees and promo misallocations — each with a traceable ID.

04 · EXPORT

Disputes-ready workbook

Download the reconciled .xlsx with every flag, rule reference and variance laid out. The file is hashed so findings are traceable.

FAQ

Common questions about delivery payout reconciliation

If your statement doesn't add up — here's what's likely going on and how to catch it.

Why is my DoorDash payout lower than expected?

Can Uber Eats or DoorDash overcharge on commission?

What is delivery platform reconciliation?

How do I spot duplicate charges on a payout statement?

What is the difference between gross sales and net payout?

Which platforms does logicIndex support?

Your delivery platformstatement doesn't add up.

The errors in your delivery payout you'd never catch manually.

Four steps. Every result is checked, not guessed.

Common questions about delivery payout reconciliation

Your delivery platform
statement doesn't add up.